You’re already on thin ice.
Okay, here are my general beefs with Forever 21:
1. Shitty return policy. Y’all know your shit is cheap so you set up a policy that covers YOUR ass….not mine.
2. The store is ALWAYS cluttered. I don’t care which location you go to, it’s always messy. If I wanted to sift through shit, I would shop at Ross.
3. Their shopping bags are yellow. So, no other colors popped into your mind when you were contemplating the branding of your company???
4. Your website is full of lies. You can see something online and think it’s cute. Go to the store and it’s mammy-made. How many of their online shoppers do they rip off like that?
I’m not going to go any further, because I could talk smack about them all day. Now, you’re probably wondering why I still fool with Forever 21. Well, I don’t. Unless I want some cheap leggings or some other basic. If I go in for that and see something that’s kind cute, I’ll buy it. I prefer to shop at H&M for my cheap clothes.
Okay, so it’s the holiday break and everyone has family they’re spending time with. I don’t. Therefore, I’m bored. I decided to go shopping…because that’s what most girls do, right? I go to Ulta (I have a beef with them too, but I wanted some Essie nail polish), then to H&M. Mind you, I was at H&M like the day before, but another location. Yeah, I’m bored.
Anyways, there was the Forever 21. I already bought knitted hats at H&M, but I figured Forever would have some…maybe slightly cheaper. So I go in. This particular Forever 21 isn’t as cluttered at the others in a 50 mile radius. They at least have the decency to color code their clutter. I wasn’t really impressed with anything they had. I tried on a few things, but realized I was only going to buy it because….I was bored. I decided to get this one vintage-inspired dress because I can add some elements to it to make it look like I spent more than $20 bucks on it. I stand in line…..
WAIT. Let me get this off my chest. If you have a kid…and you still shop at Forever 21, PLEASE GET A F*CKIN’ SITTER! WHY the hell are you going to bring your hungry-ass kid in a store full of shit and expect them to be quiet or not bother other people trying to shop in peace?! AND what makes you think any of the aisle will ever be wide enough for you to push your big-ass stroller through. AND WHY the hell are you giving other folks the stink eye because they want to pass through the aisle, but can’t because you got your stroller just posted. MOVE THE F*CK OUT THE WAY!
Okay. I’m okay.
I stand in line. The cashier dude was LIT. I mean, he was SOOOOOOO high. My nerves are bad at this point, and I’m starting to get hungry. So I make a point to not really make a lot of eye contact. I tell the guy that I wanted one of the save-the-earth shopper bags because it was cute and I have an obsession with buying them. Homeboy rings me up and I’m thinking he charged the bag too. I realized he didn’t when he put my dress in that fugly yellow bag. I told him I wanted the shopper bag. He goes, “Oh. Yeah….um….I…*laughs* have to ring it up separately” I just stare at his ass because I’m really just trying to go home now. He gets the bag and laughs, “I’m so high right now…fuck”.
At this point, I’m like WTF?!
He rings me up again for the bag (which I really hate swiping my card like that, but I knew if I opened my mouth I would end up in jail for public disturbance).
I go to walk out and I got pissed. Not as a consumer, but as a Future Retailer of America (that sounds legit, I should totally start that organization) I had enough. I worked retail when I was a young lass, and not never was it acceptable to have an associate on the floor who was under the influence. And THEN you have him handling money???
AND he put my shit in that yellow bag?
I was done. I dug my receipt out of the yellow bag (he actually folded up the shopper bag and stuck it in the yellow bag with my dress) and called the store. I asked for the manager. I told her she has someone at the register who was under the influence. She goes, “Oh.” Like it wasn’t shit. I went on to tell her that I understood that it’s the holidays and you’re pinched for sales associates, but it’s more than unprofessional to have that associate on the floor…and handling cash. She kinda rushed me off the phone because she was annoyed with me at the point.
I dunno. That just irks me like no other. I already hate that place, but now they have high sales associates???
This is why I like H&M. Their sales associates are too cool for school and extremely full of themselves. It’s consistent. That’s all I ask for, consistency.